SSB week 5

10-14/10/11

10/10/11
Today there was a big mix up in our issue store as I was busy with something else and then the stores was run by one of my colleges they did not do it correct and made it very difficult . I sat down and calmly tried to fix the problem I with help from the stock manager got the problem solved and everything was correct and added up this taught me to not pass responsibilities on but to rather do them yourself  no matter how busy you are.

11/10/11
Today our managers were very busy and came in a bit late so I took the initiative of doing the clock ins of the ladies so a checked who is present and who not.This was a great responsibility as this effects there salaries as they only get payed when they are present.Then I went to help out and clean Adriano's house for his arrival.We moved all his furniture as he wanted it.

13/10/11
Today I had to go and pick up beds were we borrowed them to guests as they were more in the Makatho house then there will usually be.After this I went to look at termite problems that we have at some of the houses needed to identify them after this I took pictures that we send to owners and then send them a invoice of the cost it will be to get rid of them and then we wait for the reply...

14/10/11
Today I did issues this was my regular weekend job after this I did guest service this was different to usual as we had a bit more problems but I learned how to deal with them and sorted it out immediately the guests were happy so I was happy it pays off...