30/8/11
Today we helped setting up a conference we saw how to set it up and learned that lining and neatness are really important aspects after this we went and served guests.You learn how to work with all kinds of different people and all of them have different personalities this can get tricky but if you follow all the steps and put in a bit of extra effort you will have happy guests and it can be quite rewarding.
31/8/11
I came in late shift today as we had a function.This was a wine tasting evening.We were taught the correct way of pouring wine this was a lot of fun and a great learning experience.All of as were given a table to waiter at I was the lucky one and was given the table of our MD.I was a bit worried at first but it all went fine and personally I think I handled everything fine and the night was a great success we had a great time learning and at the same time also improving and showing skills we have developed during this course.
1/9/11
Today I started by cleaning up the last things of the function like ash ,sweeping were the function was held.After this a took the ash away to our dumping site and dumped it there.I then picked up our dirty laundry took it to SSB were it will be washed got our clean laundry and took that back.We then were allocated to our different working stations and I was serving guests we have a policy giving our guests a evaluation forms that they have to complete on our service to see how we can improve.I had three tables and all of them rated my service excellent this was a great feeling to know my effort is recognized....
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