This is how it went my first day I started I was thrown in to the deep end the farm was full as it was a long weekend and I did not no anything I asked them to quickly show me everything and got it immediately.
I learned so much and really enjoyed it did very well a learned to do the following:
- Check guests in
- Check guests out
- Radio procedures
- Booking of activities
- Phone procedures
- Cashing up
- How to work a float
- A lot of communication skills were gathered
The people a worked with were great and helped me so much there is a lot more into it than I thought but as Reception is were your holiday starts it is really important to look good and always be pollute and willing to help.The one major thing is if a guest walks out there unhappy the rest of his stay will probably be a bad one as he then will be negative towards staff and the company a first impression is the one that lasts....You only have 3seconds to make it so do it right !!!
I really got the hang of that very quickly and it made my job really easy ...I went really well loved guest inter action and working with people the people I worked with was amazing as well.
This course was at the end even better than cheffing believe it or not!!!
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